Terms & Conditions

Acceptance of terms

By accessing or using ailabz.ai, or by purchasing or using any AI LABZ product or service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

AI LABZ website and services

AI LABZ provides a public website (ailabz.ai) describing our product suite (AI Receptionist, Lead Follow-Up, Appointment Booking, Business Automation, Sales Automation) and offers self-serve purchase of certain plans directly through Stripe Checkout. Atlas is a separate product with its own purchase and onboarding path, referenced from this site but governed by its own product experience.

Permitted use

You agree to use ailabz.ai only for lawful purposes and in a manner consistent with these Terms. You may not attempt to interfere with the operation of the site, misrepresent your identity when submitting a form, or use the site to transmit unlawful, harmful, or infringing content.

Accounts

Some AI LABZ products or purchases may involve creating an account or providing information used to set up your service. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of any credentials associated with your account. Atlas, where used, involves its own separate account and is governed by the terms presented within that product.

Third-party services and integrations

Delivering our services relies on third-party providers, including payment processing through Stripe and customer relationship management through GoHighLevel. Your use of features that depend on these providers is also subject to their own applicable terms. AI LABZ is not responsible for the availability or performance of third-party services outside our control.

AI-generated output

Certain AI LABZ products use artificial intelligence to generate responses, take automated actions, or assist with business communications. AI-generated output may be inaccurate, incomplete, or inappropriate for a given situation, and is provided without a guarantee of accuracy or fitness for a particular purpose.

Your responsibility for reviewing automated actions

If you use a product that takes automated or AI-assisted actions on your behalf — including responding to customers, scheduling, or following up on leads — you are responsible for reviewing the configuration of that product and monitoring its output. AI LABZ does not guarantee that automated actions will always reflect your intent, and you should not rely on automated output for decisions where an error could cause significant harm without independent review.

Intellectual property

The ailabz.ai website, including its text, graphics, logos, and design, is owned by AI LABZ or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or create derivative works from our website content without our prior written permission, other than for normal personal browsing and use.

Information you provide to us

By submitting information through a form or in connection with a purchase, you represent that you have the right to provide that information and grant AI LABZ the right to use it to respond to your request and provide the services you've requested, consistent with our Privacy Policy.

Service availability

We aim to keep ailabz.ai and our services available and functioning correctly, but we do not guarantee uninterrupted or error-free availability. We may modify, suspend, or discontinue any part of the website or a service at any time.

Disclaimers

Our website and services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, AI LABZ will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold AI LABZ harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of our website or services, or your violation of these Terms.

Termination and suspension

We may suspend or terminate your access to our website or a service if we reasonably believe you have violated these Terms, engaged in unlawful conduct, or misused our services. Where a service is purchased on a subscription basis, cancellation is handled according to the terms presented at the time of purchase.

Changes to services and terms

We may update these Terms from time to time to reflect changes in our services or for legal or operational reasons. We will update the "last updated" date above when we do. Continued use of our website or services after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the United States, without regard to conflict of law principles, to the extent applicable to your use of our website and services.

Contact us

Questions about these Terms & Conditions can be sent to info@ailabz.ai.